River House Inn is Five-Time Winner
TripAdvisor, the world’s largest travel website, has awarded The River House Inn its 2015 Hall of Fame Award. The award recognizes that The River House Inn has achieved TripAdvisor’s prestigious Certificate of Excellence for five consecutive years. Of total winners this year, only 9% nationwide have qualified for the Certificate of Excellence Hall of Fame.
“This is a testament to our corporate values and the hard work of our management and staff,” says Craig Sanders, president of Hoagland Properties, owners of the inn. “Our philosophy is all customer oriented. In fact, our mission statement for our properties says ‘To exceed customer expectations with spotless, reasonably-priced, well-appointed rooms and exceptional customer service.’”
“Wayne and Susan Tripp and their staff pride themselves in exquisitely clean rooms and friendly service, often helping guests with their travel plans and recommending all of the fun things to do in Florence,” explains Sanders.
To receive a Certificate of Excellence from TripAdvisor, a hotel must demonstrate hospitality excellence and represent the upper echelon of businesses listed on TripAdvisor by consistently achieving outstanding traveler reviews on TripAdvisor. TripAdvisor uses a proprietary algorithm that factors in a variety of user-generated content. This includes review ratings, overall rating, and quantity and recency of reviews.
To qualify, The River House Inn had to maintain an overall TripAdvisor rating of at least four out of five with a minimum number of reviews and been listed for at least twelve months. A property’s popularity ranking on TripAdvisor is also factored into the algorithm. The River House Inn is consistently ranked in the top three hotels in Florence and in the top 30% on the Oregon Coast.
The River House Inn was also named 2015’s Top Hotel or Inn for Out of Town Guests by readers of the Siuslaw News, and received the Florence Chamber of Commerce’s 2014 Curb Appeal award for outstanding exterior aesthetics.
“Now, more than ever, Florence area residents can recommend the Old Town Inn and The River House Inn to their friends and family from out of town,” adds Sanders.
To contact The River House Inn, at 1202 Bay Street, Florence, the phone number is 541-997-3933 and the website is riverhouseflorence.com