TripAdvisor, the world’s largest travel website, has awarded The River House Inn its 2015 Hall of Fame Award. River House Inn has achieved TripAdvisor’s prestigious Certificate of Excellence for five consecutive years. Of total winners this year, only 9% nationwide have qualified for the Certificate of Excellence Hall of Fame.
“This is a testament to our corporate values. And the hard work of our management and staff,” says Craig Sanders, president of Hoagland Properties. “Our philosophy is all customer oriented. Our mission statement for our properties says ‘To exceed customer expectations with spotless, reasonably-priced, well-appointed rooms and exceptional customer service.’”
“Wayne and Susan Tripp and their staff pride themselves on having exquisitely clean rooms and friendly service. They help guests with their travel plans and recommend all of the fun things to do in Florence,” explains Sanders.
The Requirements
To receive a Certificate of Excellence from TripAdvisor, a hotel must demonstrate hospitality excellence. It must represent the upper echelon of businesses listed on TripAdvisor by consistently achieving outstanding traveler reviews. TripAdvisor uses a proprietary algorithm that factors in a variety of user-generated content. This includes review ratings, overall rating, and quantity and recency of reviews.
To qualify, River House Inn had to maintain an overall TripAdvisor rating of at least four out of five stars. They also had to have a minimum number of reviews that had been listed for at least twelve months. A property’s popularity ranking on TripAdvisor is also factored into the algorithm. The River House Inn is consistently ranked in the top three hotels in Florence. It’s ranked top 30% on the Oregon Coast.
The River House Inn was named 2015’s Top Hotel or Inn for out-of-town guests by readers of the Siuslaw News. It received the Florence Chamber of Commerce’s 2014 Curb Appeal award for outstanding exterior aesthetics.
“Now, more than ever, Florence area residents can recommend the Hoagland Properties to their friends and family from out of town,” adds Sanders.
To contact The River House Inn our phone number is 541-997-3933 and the website is riverhouseflorence.com